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  1. Incolink Zendesk
  2. Worker Members

Worker Members

Worker Entitlements

  • How do I become a member of Incolink?
  • What is my employer required to pay to Incolink?
  • How often are contributions paid into my account?
  • How do I check that my contributions have been paid?
  • What do I do if payments are missing or there are gaps in payments?
  • Why don’t I receive interest on my funds?

Claims

  • When can I claim my redundancy benefit payment?
  • How do I make a claim?
  • How much am I able to claim?
  • How do I claim tax free?
  • Do I need to supply my Tax File Number when claiming?
  • How long does it take to receive my Claim?
See all 8 articles

Insurances

  • How do I make an Insurance claim?
  • Where do I get a claim form?
  • What insurance coverage do I have?
  • If I am not working am I still covered by insurances?
  • What is Portable Sick Leave insurance (PSLi)?
  • Do I need to get all sections of the claim form completed?
See all 16 articles

Incolink Member Card

  • What do I do if I lose my member card?
  • How do I get an Incolink Member Card?
  • Why do I need an Incolink Member Card?

WorkerLink

  • I want to use WorkerLink, what do I need to do?
  • What is WorkerLink?

Incolink App

  • What is the Incolink App for?
  • How do I access the Incolink App?

Apprentices

  • When does an apprentice qualify to make a claim?
  • What are apprentice days?
  • Does an apprentice receive redundancy contributions?
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